Software for E-Sevai & Welfare Service Centers

உங்கள் E-Sevai மையத்தின் முழு பணிகளையும் ஒரே இடத்தில் நிர்வகிக்கலாம்.

Customer management, welfare applications, auto-filling, reminders and application tracking — all in one powerful platform.

Built for E-Sevai & Welfare Service Centers
The real journey

ஒரு Customer வந்ததிலிருந்து Claim Complete ஆகும் வரை

Not a feature list — the actual sequence every application follows inside SevaFlow, start to finish.

01

Customer Added

Search by mobile number — existing customer or new, found or created in seconds.

02

Family Details

Family members linked, so eligibility for every scheme is visible at a glance.

03

Application Created

Service, category and fee logged against the right customer — searchable from day one.

04

Auto Fill

The saved profile carries customer details straight into the application form.

05

Documents Verified

Required documents checked off before the application is filed.

06

Application Submitted

Acknowledgement number recorded, status set, ready to be tracked.

07

Status Tracking

Followed through Processing, Returned or Approved — nothing goes quiet.

08

Reminder Created

A renewal or next-claim reminder sets itself, automatically, for later.

Everything your counter needs

Real features, built for real E-Sevai work

Every feature below exists because a center actually needed it.

Customer Management

One record per customer, searchable by mobile number in seconds.

Family Member Management

Family members linked under one household, ready for eligibility checks.

Application Management

Fees, categories and acknowledgement numbers tracked from filing to close.

Application History

A full, human-readable audit trail of every status and field change.

Application Status Tracking

Pending, Processing, Returned, Approved — always visible, always current.

Auto Profile

Save a customer's details once — reuse them for every future application.

Auto Filling

Saved profiles carry data into government-portal forms automatically.

Government Portal Login Assistance

Saved credentials help you get into the right portal window faster.

Government Portal Status Check

Look up an application's official status without hunting through tabs.

Smart Reminders

Renewals and claims watched automatically — nothing left to memory.

Suggestion Engine

Related services suggested automatically, based on what a family qualifies for.

Educational Claim Management

Class-wise progression tracked, so the next claim files itself on time.

Customer Notes

Private notes on every customer, visible only to your staff.

Employee Management

Staff profiles, roles and permissions for centers with more than one hand on deck.

Branch Management

Run more than one center? Each branch's data stays separate, with one owner view.

Camp Mode / Application Queue

A running queue so staff move to the next application without searching.

Reports & Analytics

See applications, claims and center performance at a glance.

Auto-fill assistance

Typing வேலை குறைவு. வேலை வேகம் அதிகம்.

Enter a customer's details once in SevaFlow. That same information can then assist filling government registration, welfare claim, and educational claim forms, speed up portal login, and support status checks — without retyping it every time.

Customer Name
Mobile Number
Address
Card Number
Category & Service
TN Nalavariyam Portal — Registration Form (auto-fill assistance)
Senbagalakshmi
98•••••210
Kovilpatti, Thoothukudi
TN-••••8213
Marriage Claim — TN Nalavariyam

Illustrative preview. Captcha entry and final review always stay with your staff — SevaFlow does not bypass portal security.

Never miss a renewal

Reminders that track class, not just dates

Educational claims aren't a simple yearly reminder — SevaFlow watches a child's class progression and knows exactly when the next claim is due.

1
1st Standard
Enrolled in SevaFlow
3
3rd Standard
Progressed automatically
5
5th Standard
Progressed automatically
6
6th Standard
Eligibility rule matched
Education Claim Reminder
Renewal Reminder

Card and scheme renewals watched from the date they were filed.

Application Follow-up

A gentle nudge to check in on applications sitting too long.

Returned Application Reminder

Returned applications flagged so corrections don't sit forgotten.

Claim Reminder

The next eligible claim surfaces on its own — no diary needed.

Application dashboard

Every application, tracked automatically

A live count of where every application stands, updated the moment a status changes.

0
Pending
0
Processing
0
Submitted
0
Returned
0
Completed

Example data shown for illustration — your dashboard reflects your own center's real numbers.

CAMP MODE

Process applications back-to-back, without losing time searching.

Built for busy camp days — one staff member preps, another processes, and the queue keeps everyone moving.

Employee 1 — Front counter
Verifies customer data
Creates customer profile
Adds application to queue
Employee 2 — Processing desk
Opens the Application Queue
Processes applications one by one
Moves to the next, automatically
Data Entry→ Queue→ Portal→ Auto-fill→ Verification→ Submit→ Next Application

Camp Mode keeps the queue moving between staff — captcha entry and final submission always stay in your team's hands.

Center Admin
E1Employee 1
E2Employee 2
E3Employee 3
For growing teams

Bring your whole staff into SevaFlow

Employee profiles

Every staff member with their own login and identity.

Roles

Admin, staff and viewer roles matched to how your center runs.

Permissions

Control exactly what each employee can see and edit.

Application assignments

Hand applications to the right employee, automatically or by hand.

Activity tracking

See who did what, and when, across every application.

Multi-branch ready

Running more than one center? Manage them all from here.

Each branch keeps its own customers and staff — with one owner view across every location.

Main Center
Branch 1 — Kovilpatti
412
Customers
96
Applications
3
Employees
Live
Reports
Branch 2 — Ottapidaram
268
Customers
58
Applications
2
Employees
Live
Reports
Branch 3 — Sattur
184
Customers
37
Applications
2
Employees
Live
Reports

Example branch data shown for illustration.

Reports & analytics

See your center's performance at a glance

Applications, claims and growth, without opening a single spreadsheet.

Applications this month
Wk 1
Wk 2
Wk 3
Wk 4
Wk 5
Wk 6
Claims completed this month
72%Completed
Completed86
Pending27
Returned3

Charts show example/demo data for illustration purposes.

Simple pricing

Pay for what your center needs

Every plan includes a 14-day free trial — no card required to begin.

Basic

For a single counter just getting organised.

₹99/month
  • Customer & application tracking
  • Renewal reminders
  • 1 staff login
Start Free Trial
Most Popular

Pro

For centers ready to automate the busywork.

₹299/month
  • Everything in Basic
  • Educational claim automation
  • Auto-fill assistance
  • Up to 3 staff logins
Start Free Trial

Premium

For multi-branch owners who want it all automatic.

₹799/month
  • Everything in Pro
  • Multi-branch management
  • Camp Mode / Application Queue
  • Unlimited staff logins
Start Free Trial

14-day free trial on every plan, with premium features available at usage limits — no card required. See full plan comparison →

உங்கள் E-Sevai மையத்தை அடுத்த நிலைக்கு கொண்டு செல்லுங்கள்.

Customer Management முதல் Application Tracking வரை — உங்கள் தினசரி வேலைகளை எளிமையாக்க SevaFlow.